Gartner Research

Hire or Grow: Decision Matrix for CIOs to Fulfill Internal IT Workforce Demand

Published: 19 March 2019

ID: G00382710

Analyst(s): Yuko Adachi


CIOs are challenged to fulfill IT skills and competency demand in a timely manner while aligning to the future vision of the organization. This research presents a decision matrix for selecting the most appropriate approach to building a capable internal IT organization.

Table Of Contents


  • The CIO’s Dilemma to Satisfy Skills Demands and Develop Skilled Talent
  • Types of Approaches for Hiring and Growing IT Talent
  • Decision Matrix to Select a Suitable Option
  • Tips for Effective Use

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