Gartner Research

6 Best Practices to Create a Cloud Service Brokerage Offering in the World of Multicloud and Hybrid Cloud

Published: 21 March 2019

ID: G00383422

Analyst(s): Gregor Petri , Sid Nag


Cloud service brokerage is an evolving market opportunity for managed service providers that is growing as enterprises adopt a multicloud model within their hybrid IT strategy. Technology product managers must offer differentiated CSB solutions that are targeted at CIOs and IT leaders.

Table Of Contents
  • Key Challenges



  • Best Practice No. 1: Adopt a Pace-Layered Application Strategy
  • Best Practice No. 2: Bridge the Gap for Bimodal IT
  • Best Practice No. 3: Leverage Adaptive Sourcing
  • Best Practice No. 4: Adopt a Cloud Risk Model
  • Best Practice No. 5: Be an IT Broker
  • Best Practice No. 6: Refactor the Cloud Portfolio

Gartner Recommended Reading

©2021 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.