BPO can improve overall financial health while cutting processing costs. Sourcing, procurement and vendor management leaders should contract beyond employee cost savings and work with providers on best practices and automation in accounts payable, accounts receivable and record-to-report services.
- Existing Performance Insights and Change Management Are a Must for Successful Adoption
- Contracts Must Move to a Combination of Labor, Transaction and Business Outcomes to Drive Optimal Internal and External Behaviors
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