Gartner Research

Overcoming Digital Business I&T Operating Model Challenges — Part 1

Published: 20 March 2019

ID: G00373142

Analyst(s): Donna Scott , Owen Chen


CEOs expect CIOs to overcome I&T operating model roadblocks to deliver their digital business strategy. Using survey data, we identify the top two I&T operating model challenges to strategy execution and provide advice on how CIOs can overcome them.

Table Of Contents
  • Key Challenges



  • Drive Your Expected Outcomes With Performance Incentives and Joint Business-I&T Accountability
  • Acquire and Develop Necessary Competencies and Skills

Case Study

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