Gartner Research

Foster Digital Touchpoint Solutions With Digital Business Infrastructure Operations

Published: 21 March 2019

ID: G00388338

Analyst(s): Sid Nag , David Ackerman , Rene Buest , Ed Anderson


Enterprises need managed services to run digital touchpoint solutions. Tech CEOs of infrastructure-related MSPs must develop holistic digital business infrastructure operations service lines focused on the achievement of digital business outcomes.

Table Of Contents


  • Introduction
  • Develop a Holistic DBIO Service Line Strategy to Support Your Customers’ Complete Digital Business Journey
    • Four DBIO Service Lines to Support the Digital Business Journey
  • Refine Managed Services and Value Propositions for Digital Touchpoint Solutions

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