Gartner Research

Toolkit: Supply Chain Leaders Outsourcing MSA — Article 17 — Dispute Resolution

Published: 22 March 2019

ID: G00378325

Analyst(s): Courtney Rogerson


When creating an MSA for supply chain outsourcing services, it is important to clearly define the processes and paths by which both parties will resolve disputes. Supply chain leaders responsible for MSA negotiation can use this research as a guide when constructing a dispute resolution clause.

Table Of Contents

When to Use

  • Challenges
  • Recommendations
  • Contractual Linkage Logic and Statements

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