Deploying Microsoft SharePoint Online, Teams, Exchange Online and other Office 365 services comes with an often-overlooked complication: managing Office 365 Groups. This research helps technical professionals address the challenges of Groups and provides a roadmap for avoiding group sprawl.
- The Top Five Things You Need to Know About Office 365 Groups
- The Three Rules for Implementing Office 365 Groups Effectively
- What Is Office 365 Groups?
- Where Do Gartner Clients Struggle With Office 365 Groups?
- They Don’t Realize They Need to Proactively Prevent Group Sprawl
- If They’ve Ended Up With Group Sprawl, They Don’t Know How to Fix It
- They Find It Difficult to Understand Because It’s Implemented Inconsistently
- They Don’t Recognize Its Subtle Risks
- Cross-Service Integration
- Extensibility via the Microsoft Graph API
- Year-Over-Year Service Improvements
- Default Settings Lead to Sprawl
- Azure AD Premium Is Required for Basic Governance
- Poor Life Cycle Management
- Poor Group Organization
- Scripting and Third-Party Products Are Required for Sophisticated Management
- Inconsistent Behavior
- What to Do If You’re in the Middle of Group Sprawl
- Temporarily Turn Off End-User Group Creation
- Remediate Groups That May Pose a Security Issue
- Set Groups to Expire
- Retrofit Critical Policies Using Scripting
- Consolidate Similar Groups and Objects
- How to Proactively Mitigate Office 365 Group Sprawl
- Scripting and Graph API Knowledge
- Serviceable Security Groups
- Technical Architect Who Works With Office 365 Strategy and Governance Teams
- Prep Work and Pilots
- Establish Group Governance Policies
- Use Pilot Groups to Control Pilot Participation
- Identify Key Administration Configuration
- Identify Graph API and Scripts for Group Management
- Assess Groups’ Impact on Data Retention and Classification Policies
- Build or Buy Workflow Integrations for Group Life Cycle Management
- Identify End-User Trouble Spots and Build User Education
- Create Predetermined Groups
- Define an Acclimation Period
- Ongoing Use
- Detecting and Rationalizing Redundant Groups
- Monitoring for Group Abuse
- Detecting and Remediating Orphaned and Unused Groups
- Setting and Monitoring Group Expirations and Deletions
- Archiving or Deleting Groups or Services According to Data Retention Policies
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