Gartner Research

2019 CIO Agenda: Retailers Not Moving Fast Enough to Identify Future Scenarios

Published: 29 March 2019

ID: G00383473

Analyst(s): Miriam Burt , Max Hammond , Kelsie Marian , Joanne Joliet , Robert Hetu


Retail is a dynamic industry with many possible future scenarios. Success hinges on active discovery of customer expectations along with leverage of technology. Retail CIOs can use this research to understand the current marketplace and communicate with business leaders on future-scenario planning.

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