Gartner Research

Healthcare CIOs Must Master a New Critical Capability in Population Health — Community Resource Network Management

Published: 27 March 2019

ID: G00374361

Analyst(s): Jeff Cribbs , Susan Hull, Mandi Bishop


To be viable in a value-based environment, healthcare organizations must influence consumers’ social, environmental and behavioral determinants of health. To address the root causes of health and cost outcomes at scale, CIOs must enable the practice of community resource network management.

Table Of Contents


  • Gartner Research Shows Increasing Urgency to Implement Technology Solutions That Address Social Determinants of Health
  • The Interconnectedness of Health and Its Implication on the Bottom Line
  • The Potential of Community Resources to Advance Population Health
  • Current Barriers to Incorporating Community Resources
  • The New Enterprise Practice of CRNM
  • Key CRNM Level-1 Process Steps
  • Leading Payers, Providers and Governments Are Moving to Integrate Community Resources
  • Drive the Urgency and Opportunity of Improving Coordination With Community Resources
  • Establish the Tangible Business Value of CRNM for Your Organization
  • Schedule an Exploratory Call With a CRNM Vendor

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