Published: 27 March 2019
Analyst(s): Consult the Board Research Team
This summary contains input from thirty members regarding alignment between their IT organizations and their business partners. We begin this summary by examining members' alliances with business partners and current and future IT operating models. We then look at associates with IT responsibilities reporting through lines of business, IT functions reporting to business roles, and how members' central IT organizations maintain visibility into IT decision making outside IT. Next, we focus on IT spend, including how much of members' IT spend is outside of IT, how members' recover costs from the business, and what types of IT spend the lines of business control. We close with lessons members have learned as their IT organizations have evolved their alliances and structures for partnering with the business.
©2019 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see
Guiding Principles on Independence and Objectivity.