Gartner Research

Simple, Powerful Machine Learning Pilot (Iron Mountain)

Published: 25 March 2019

ID: G00707556

Analyst(s): Chief Data and Analytics Officer Research Team


Applying machine learning (ML) to business problems is less forbidding than conventional wisdom suggests. Data and analytics leaders can learn from Iron Mountain Incorporated’s Accounts Receivable team. They created an ML pilot with two FTEs working part time for six months without data scientists or IT support that decreased time to settlement by 40%.

Table Of Contents


Solution Highlights


Business Context



How Prediction Can Improve a Business Process

From Business Prediction to Training Dataset

Prediction-Informed Action Plan



Implementation Tools

About This Research

Recommended by the Authors

About the Function and the Targeted Role

Presentation Deck


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