Gartner Research

Best Practices in Developing Retail Curbside Fulfillment

Published: 28 March 2019

ID: G00381327

Analyst(s): Tom Enright

Summary

Retailers are increasingly including curbside collection services as part of their growing portfolio of consumer fulfillment options. This research provides retail supply chain leaders with best-practice insights for maximizing the effectiveness of a curbside collection offering.

Table Of Contents
  • Key Challenges

Introduction

  • Analysis of Leading Retailers Curbside Offerings

Analysis

  • Evaluate Consumers’ Use of Curbside Fulfillment by Analyzing Shopping Behavior
  • Influence the Appropriate Product Assortment for Curbside
  • Improve Shopper’s Curbside Fulfillment Experience

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