Gartner Research

Office 365 Customers Must Leverage Microsoft Graph API to Maximize Digital Workplace Benefits

Published: 01 April 2019

ID: G00367310

Analyst(s): Manjunath Bhat , Matthew Cain


Microsoft Graph exposes the combined capabilities of Office 365, Windows 10, and the Enterprise Mobility and Security suite through a single API endpoint. I&O leaders managing these products must use the Microsoft Graph API to automate and secure operational and business workflows.

Table Of Contents
  • Key Challenges



  • Orchestrate Operational and Business Workflows by Using the Microsoft Graph API
    • Automate Governance of Office 365 Groups to Avoid Groups Sprawl
    • Orchestrate a Workflow That Connects Dependent but Disjointed Tasks
    • Build a DevOps Toolchain for Mobile Workflows
  • Implement a Tiered Office 365 Support Plan by Analyzing Application Usage by Device Type and Mission Criticality to Business
  • Leverage Graph Integration Capabilities in UEM Tools to Enforce Conditional Access and App Protection Policies for Office 365 Apps
    • Microsoft Intune Integration With the Microsoft Graph API: Is It a Prerequisite to Deploy and Secure Office 365?
    • Use UEM Capabilities to Enforce Intune App Protection Policies for Office 365 Apps
    • Use UEM Capabilities to Enforce Azure AD Conditional Access Policies
  • Prevent Inadvertent Data Loss From Microsoft Graph Applications by Controlling Access to User Permissions
    • Adhere to the Principle of Least Privilege in Granting Permissions to Microsoft Graph Apps
    • Lack of Native Audit Capabilities Within Microsoft Graph

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