Gartner Research

Benchmarking Quality Organizational Structures

Published: 30 March 2019

ID: G00705865

Analyst(s): Quality Research Team


Quality leaders reassessing the structure and role of the function often wonder how they look compared to other leading organizations. Using the data from over 100 companies in this report, quality leaders can assess their own function against peers’ and make more informed restructuring decisions.

Table Of Contents

Table of Contents

Differences in Quality Organizing Structures

Trade-Offs Among Organization Structures

Head of Quality Reporting Lines

Direct Reporting Lines

Indirect Reporting

Quality’s Primary Roles and Responsibilities


Recommended by the Authors

About This Research

Presentation Deck

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