Gartner Research

The Business Implications of the 2019 CIO Survey for I&O Leaders

Published: 05 April 2019

ID: G00385255

Analyst(s): Sanjit Ganguli , Chirag Dekate


Growth through digital business and an increasing need to support revenue-critical use cases involving AI, cloud, edge and IoT are key highlights of Gartner’s 2019 CIO Survey. I&O leaders need to realign processes, people, metrics and delivery models to match these emerging business requirements.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • CIOs Report That the Most Common Organizational Priorities Are Digital Initiatives, Revenue Growth and Operational Excellence
  • IT Is a Core Enabler in 94% of Organizations That Have Changed or Are Changing Business Models
  • Delivering Successful Digital Initiatives Requires New Skills and KPIs That Nurture Change in Culture

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