Growth through digital business and an increasing need to support revenue-critical use cases involving AI, cloud, edge and IoT are key highlights of Gartner’s 2019 CIO Survey. I&O leaders need to realign processes, people, metrics and delivery models to match these emerging business requirements.
Impacts and Recommendations
- CIOs Report That the Most Common Organizational Priorities Are Digital Initiatives, Revenue Growth and Operational Excellence
- IT Is a Core Enabler in 94% of Organizations That Have Changed or Are Changing Business Models
- Delivering Successful Digital Initiatives Requires New Skills and KPIs That Nurture Change in Culture
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