Gartner Research

Market Trends: Facial Recognition for Enhanced Physical Security — Differentiating the Good, the Bad and the Ugly

Published: 05 April 2019

ID: G00374024

Analyst(s): Nick Ingelbrecht


To deliver successful facial recognition products, technology and service providers must get ahead of the market disruptions and buyer paralysis driven by technology and regulatory changes in a volatile threat environment.

Table Of Contents


Market Trend

  • Market Challenge: Customer Education Is the Single Biggest Point of Project Failure
  • Market Opportunity: Compete on Better Customer Education
  • Market Structure Trend
    • Market Structure Is One of Increasingly Fragmented Markets and Use Cases, With Different Vendors Dominating Different Segments
  • Buyer Trend
    • Buyers Want More Effective Biometrics, but Find the Market Muddled and Volatile
  • Regional Trend
    • Privacy Controls Limit Commercial Application of Facial Recognition in Some Regions
  • Technology Trend
    • Deep-Learning Models Disrupt Traditional Facial Recognition Systems and Enable New Mobile Applications

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