Gartner Research

Toolkit: Workshop for Constructing an Initial Business Capability Model

Published: 05 April 2019

ID: G00386669

Analyst(s): Saul Brand , Marcus Blosch , Philip Allega


Five exercises can help EA and technology innovation leaders conduct a workshop with IT-business stakeholders. The workshop’s objective is to produce a future-state business capability model that engages senior executives in an ongoing dialogue focused on business strategy-to-execution decisions.

Table Of Contents

When to Use

  • How to Use This Toolkit
  • Exercises in This Toolkit

Downloadable Attachments

  • Directions for Use
    • Before the Workshop
    • Exercise 1: Set an Agenda and Invite Participants
    • Exercise 2: Welcome, Introductions and Objectives
    • Exercise 3: Refine and Understand Our Organization’s Business Strategy
    • Exercise 4: Identify Potential Disruptions and Opportunities
    • Exercise 5: Construct a Level 0-1 Future-State Business Capability Model
    • Wrap-Up and Next Steps

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