Gartner Research

Video: CDK Global — Transforming Fulfilment for Better Customer Outcomes

Published: 05 April 2019

ID: G00390365

Analyst(s): Supply Chain Community Contributors

Summary

In all circumstances, supply chains are being tasked with transformation to keep pace with demanding customer expectations. In the case of CDK Global, having been part of a spinoff and receiving concerning customer feedback, the need for transformation was immediate. In this webinar, Mike Morsch discusses the transformation including three programs to procurement excellence and the partnerships between IT and supply chain.

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