Gartner Research

Determining When Quality Leaders Should Be Involved in New Product Development

Published: 01 April 2019

ID: G00705866

Analyst(s): Quality Research Team


This research helps quality leaders understand and articulate when and how they should be involved in the early stages of new product development based on three considerations — the degree of regulations, how new the product or process elements are and the potential business impact.

Table Of Contents

Ensuring Quality Earlier in NPD

Considerations for Assessing Quality’s Involvement

Deciding When to Get Involved

Consideration 1: Regulations

Consideration 2: Novelty

Table 1: Activities for Quality in Products’ Predevelopment and Testing Phases

Deciding How Much Quality Is Involved

Consideration 3: Business Impact

Building the Case for Involvement

Recommended by the Authors


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