Gartner Research

Is Your OSS Product Strategy Ready for CSPs’ Future Operations?

Published: 02 April 2019

ID: G00386607

Analyst(s): Amresh Nandan

Summary

Some CSPs are transforming their service and network operations, going beyond using classic OSS products, and influencing other CSPs’ strategy. To stay relevant in this lead segment of CSPs, technology product managers at OSS vendors must craft a fresh and differentiated product/service strategy.

Table Of Contents

Analysis

  • What Does the Future CSP Operating Model Look Like?
    • Multisided Business Models Through Structural Separation in Operations
    • Infrastructure and Applications as Platforms for Business Units and Partners
    • Operational Automation Through Convergence of Functionalities
  • Recommendations for OSS Technology Product Managers
    • Design Your Future OSS Product Envisioning “Greenfield” Requirements
    • Think More Than Microservices and APIs
    • Include Appropriate Solution Development Services in Your Products

Gartner Recommended Reading

©2020 Gartner, Inc. and/or its affiliates. All rights reserved. Gartner is a registered trademark of Gartner, Inc. and its affiliates. This publication may not be reproduced or distributed in any form without Gartner’s prior written permission. It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact. While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information. Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such. Your access and use of this publication are governed by Gartner’s Usage Policy. Gartner prides itself on its reputation for independence and objectivity. Its research is produced independently by its research organization without input or influence from any third party. For further information, see Guiding Principles on Independence and Objectivity.

Already have a Gartner Account?

Become a client

Learn how to access this content as a Gartner client.