Gartner Research

5 Best Practices for PPM Leaders to Categorize Demand for Intake Efficiency

Published: 03 April 2019

ID: G00387984

Analyst(s): Mbula Schoen


Not everything is a project. Applying oversight to low-value activities slows benefit realization and increases cost. By using the framework in this research, PPM leaders can establish a uniform categorization of different work efforts in their organizations and thereby reduce the volume of demand.

Table Of Contents
  • Key Challenges



  • Assess the Execution Risk
  • Determine the Certainty of Requirements
  • Define the Expected Time to Value
  • Build Support for the Shift From Projects to Products
  • Curb the Never-Ending Queue of Support and Maintenance Work

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