Gartner Research

Artificial Intelligence Usage and Maturity

Published: 10 April 2019

ID: G00391288

Analyst(s): Consult the Board Research Team


This summary contains input from fifteen members on Artificial Intelligence (AI). We begin this summary by examining members' definitions of AI and their AI strategies. We then discuss members' views of AI's role in disrupting their industries and encouraging innovation at their companies. Next, we look at how members are implementing AI, focusing on use cases and infrastructure. We then turn to the maturity of respondents' AI initiatives and infrastructure. Next, we examine members' approaches to AI solution providers and AI tools. Then we examine members' pursuits of various AI technologies, including AutoML, before closing with a discussion about challenges and lessons learned.

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