Gartner Research

Market Definitions and Methodology: Software

Published: 11 April 2019

ID: G00377467

Analyst(s): Alys Woodward , Robert Anderson , Fabrizio Biscotti , Ruggero Contu , Neha Gupta , Eric Hunter , Jim Hare , Bindi Bhullar , Alan Dayley , Craig Roth , Hai Swinehart , Vanitha Dsilva , Laurie Wurster , Julian Poulter , Terilyn Palanca , Sid Deshpande, Chris Pang , Balaji Abbabatulla , Michael Warrilow , Yanna Dharmasthira, John Kostoulas


Gartner publishes comprehensive market trends, market share statistics and forecast statistics by major software markets and subsegments. Read this report to gain a better understanding of our terminology and definitions.

Table Of Contents

What You Need to Know


Notable Changes

  • Reporting End-User Spending


  • Forecast Methodology
    • Forecast Methodology Overview
    • Forecast Process
    • Forecast Assumptions
  • Market Share and Market Sizing Methodology
    • Market Share Research Process
    • Vendor Revenue Profile
    • Gartner’s Software Market Share
  • Software Licenses and Software Revenue Recognition
    • Abstract Components Versus Real-World Complexity
    • Mergers and Acquisitions
    • Understanding Components of Recognized Revenue


  • Appliance
  • Compound Annual Growth Rate
  • Vendor
  • Vendor Total Software Revenue
  • End-User Spending
  • Exchange Rates

High-Level Definitions and Segmentation

  • Enterprise Application Software Definitions
    • Analytics and Business Intelligence
    • Customer Relationship Management
    • Enterprise Resource Planning
    • Content Services
    • Email and Authoring
    • Project and Portfolio Management
    • Supply Chain Management
    • Other Application Software
  • Infrastructure Software Definitions
    • Application Development
    • Application Infrastructure and Middleware
    • Data Management
    • IT Operations Management Software
    • Operating Systems
    • Security Software
    • Storage Management Software
    • Virtualization Infrastructure Software
    • Other Infrastructure Software
  • Emerging Software and Market Trends
    • Appliances
    • Application Service Providers and Application Hosting
    • Business Activity Monitoring
    • Metadata and Data Modeling Tools
    • Mobile and Wireless Packaged Application Software
    • Mobile and Wireless Infrastructure Software Platforms
    • Open-Source Software
    • Order Management
    • Platform as a Service
    • Software as a Service
    • Software Solution Markets
    • Web Analytics
    • Web Services Software
  • Worldwide Geographic Regional Definitions
    • Emerging Asia/Pacific Region
    • Mature Asia/Pacific Region
    • Greater China
    • Japan
    • Western Europe Region
    • Eastern Europe Region
    • Eurasia
    • Latin America Region
    • Middle East and North Africa Region
    • Sub-Saharan Africa Region
    • North America Region
  • Channel Definitions
    • Direct Channel
    • Indirect Channel

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