Gartner Research

Market Definitions and Methodology: Software


Gartner publishes comprehensive market trends, market share statistics and forecast statistics by major software markets and subsegments. Read this report to gain a better understanding of our terminology and definitions.

Published: 11 April 2019

ID: G00377467

Analyst(s): Hai Swinehart Laurie Wurster Fabrizio Biscotti John Kostoulas Neha Gupta Jim Hare Yanna Dharmasthira Robert Anderson Chris Pang Balaji Abbabatulla Craig Roth Julian Poulter Alys Woodward Terilyn Palanca Ruggero Contu Sid Deshpande Michael Warrilow Bindi Bhullar Vanitha Dsilva Alan Dayley Eric Hunter

Table Of Contents

What You Need to Know


Notable Changes

  • Reporting End-User Spending


  • Forecast Methodology
    • Forecast Methodology Overview
    • Forecast Process
    • Forecast Assumptions
  • Market Share and Market Sizing Methodology
    • Market Share Research Process
    • Vendor Revenue Profile
    • Gartner’s Software Market Share
  • Software Licenses and Software Revenue Recognition
    • Abstract Components Versus Real-World Complexity
    • Mergers and Acquisitions
    • Understanding Components of Recognized Revenue


  • Appliance
  • Compound Annual Growth Rate
  • Vendor
  • Vendor Total Software Revenue
  • End-User Spending
  • Exchange Rates

High-Level Definitions and Segmentation

  • Enterprise Application Software Definitions
    • Analytics and Business Intelligence
    • Customer Relationship Management
    • Enterprise Resource Planning
    • Content Services
    • Email and Authoring
    • Project and Portfolio Management
    • Supply Chain Management
    • Other Application Software
  • Infrastructure Software Definitions
    • Application Development
    • Application Infrastructure and Middleware
    • Data Management
    • IT Operations Management Software
    • Operating Systems
    • Security Software
    • Storage Management Software
    • Virtualization Infrastructure Software
    • Other Infrastructure Software
  • Emerging Software and Market Trends
    • Appliances
    • Application Service Providers and Application Hosting
    • Business Activity Monitoring
    • Metadata and Data Modeling Tools
    • Mobile and Wireless Packaged Application Software
    • Mobile and Wireless Infrastructure Software Platforms
    • Open-Source Software
    • Order Management
    • Platform as a Service
    • Software as a Service
    • Software Solution Markets
    • Web Analytics
    • Web Services Software
  • Worldwide Geographic Regional Definitions
    • Emerging Asia/Pacific Region
    • Mature Asia/Pacific Region
    • Greater China
    • Japan
    • Western Europe Region
    • Eastern Europe Region
    • Eurasia
    • Latin America Region
    • Middle East and North Africa Region
    • Sub-Saharan Africa Region
    • North America Region
  • Channel Definitions
    • Direct Channel
    • Indirect Channel

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