Gartner Research

Peer Lessons Learned: Implementing Digital Experience Platforms

Published: 15 April 2019

ID: G00389735

Analyst(s): Peer Contributors


The DXP market offers a new generation of platforms to which entail a strong emphasis on interoperability and cross-channel continuity across the entire customer journey. Application leaders can leverage lessons learned from their peers submitted to Gartner Peer Insights to implement their Digital Experience Platform successfully.

Table Of Contents


Peer Lessons Learned

  • Lesson 1: Analyze Your Business Needs Before Implementation
  • Lesson 2: Prioritize End-User Training
  • Lesson 3: Leverage Vendor and Third-Party Resources
  • Lesson 4: Allocate Time Upfront to Pre-empt Issues
  • Lesson 5: Align With Your Stakeholders
  • Methodology

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