Gartner Research

Use Principles to Shape Culture and Enable Digital Business

Published: 16 April 2019

ID: G00386425

Analyst(s): James McGovern , Philip Allega

Summary

Successful organizations establish guiding principles to shape culture and aid stakeholders in complex decision making. Enterprise architecture and technology innovation leaders should use principles to translate the organization’s intent into consistent execution.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Use Eight Rules to Create Principles
    • 1. Avoid Blind Reuse of Principles
    • 2. Contextualize and Integrate With Overarching Organization Goals
    • 3. Expose Radical Truths and Transparencies
    • 4. Bridge the Gap Between Strategy and Architectures
    • 5. Use Negation to Validate Whether a Principle Makes Sense
    • 6. Avoid Using Principles Prescriptively and Harming Agility
    • 7. Clarify Areas of Contention or Confusion
    • 8. Demarcate Boundaries Between Domains
  • Connect Principles to Policies to Increase Defensibility
  • Engage Stakeholders in Critical Conversations
  • Measure The Impact of Principle Adoption

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