Gartner Research

Survey Analysis: Healthcare Providers Seek Results With Financial Performance Optimization Systems

Published: 17 April 2019

ID: G00385871

Analyst(s): Brad Holmes , Bryan Cole


Gartner’s survey of provider IT and financial leaders shows that providers have yet to realize the full potential of technology investments in areas like revenue cycle management, workforce management and cost accounting. CIOs should use these insights to boost their financial margin.

Table Of Contents

Survey Objective

  • IT and Business Leaders Share Technologies and Best Practices to Improve Financial Margins and Workflow Efficiency
    • Financial Performance Optimization Is an Organizationwide Discipline

Data Insights

  • Global Demand and Reimbursement Trends Push Providers to Optimize Financial Performance
  • Healthcare Providers Are Investing in Multiple Financial Performance Optimization Technologies to Lower Costs and Increase Revenue
  • Financial Performance Optimization Results Are Good — but Not Stellar
  • Fragmented Data and Underutilized Tools Limit Financial Gains
  • Recommendations
    • Invest in Real-Time Administration and Patient Care
    • Attack Legacy Thinking and Business Process Silos
    • Continually Increase Your Financial Optimization Expectations
  • Methodology

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