Gartner Research

Individuals, Groups and Society in the Loop of Artificial Intelligence Design and Development

Published: 18 April 2019

ID: G00384072

Analyst(s): Frank Buytendijk , Anthony Mullen


The deep effect of AI-enhanced applications on business and wider society increasingly mandates the need for better human-in-the-loop solutions to train, calibrate and explain AI system behavior. CIOs must grasp the strategic and design requirements of running a human and algorithmic business.

Table Of Contents


  • CIOs Must Look at Both the Enterprise and the Wider Societal Picture to Determine Who Must Be Engaged and What Must Be Done
  • An Equanimeous Economy
  • Recommendations
    • Begin With Human- and Groups-in-the-Loop Solutions, Then Evolve to Society in the Loop

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