Gartner Research

Leading the Next-Generation Workforce: A Supply Chain Perspective

Published: 24 April 2019

ID: G00385442

Analyst(s): Dana Stiffler


To lead the future workforce, supply chain leaders must monitor key trends that impact the workforce, manage critical skills to support digital transformation, attract and retain key talent segments to gain competitive advantage, and adapt leadership style to meet the workforce’s evolving needs.

Table Of Contents


  • Monitor Key Trends That Will Impact Your Workforce
    • Scan the External and the Internal Environment
    • Maximize Organizational Collaboration
  • Manage Current and Emerging Critical Skills to Succeed in the Future
    • Identify and Address Competency Gaps
    • Prioritize Digital Dexterity Over Technological Know-How
    • Advance Social-Creative Skills, Not Just Technical Skills, in Your Organization
  • Attract, Engage and Retain Key Talent Segments
    • Help Candidates Make Better Career Decisions
    • Make Inclusion and Diversity an Integral Part of the Employee Experience
    • Create a Compelling Overall Employee Experience
  • Adapt Leadership Style and Work Structure to Meet Evolving Needs
    • Embrace an Enterprise Leadership Approach
    • Apply Connector Manager Principles for Effective Coaching
    • Strengthen Organizational Culture to Manage the Next-Generation Workforce

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