Gartner Research

Redesign Processes For Better Automation

Published: 24 April 2019

ID: G00708699

Analyst(s): Applications Research Team

Summary

RPA is key to process optimization and efficiency, but organizations often miss its benefits when they fail to redefine processes for automation. Structuring processes for high automation performance requires organizations to rethink inputting data, delineating components and managing exceptions.

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