Gartner Research

Critical Capabilities for Public Cloud Infrastructure Professional and Managed Services, Worldwide

Published: 25 April 2019

ID: G00362920

Analyst(s): Scot MacLellan , Craig Lowery , To Chee Eng , Brandon Medford , Ross Winser


Enterprise architecture and technology innovation leaders can benefit from selecting a managed service provider with capabilities aligned to their most important use cases for Amazon Web Services, Microsoft Azure, Google Cloud, Alibaba Cloud, IBM Cloud or Oracle Cloud.

Table Of Contents

What You Need to Know


  • Critical Capabilities Use-Case Graphics
  • Vendors
    • 2nd Watch
    • Accenture
    • Atos
    • Bespin Global
    • Capgemini
    • Cloudreach
    • Cognizant
    • Deloitte
    • DXC Technology
    • HCL Technologies
    • Infosys
    • Logicworks
    • Nordcloud
    • Rackspace
    • Samsung SDS
    • Smartronix
    • Tata Consultancy Services
    • Unisys
    • Wipro
  • Context
  • Product/Service Class Definition
  • Critical Capabilities Definition
    • Baseline Capabilities
    • CMP Features for Traditional Needs
    • CMP Features for Cloud-Native Needs
    • Managed Services/Traditional Needs
    • Managed Services/Cloud-Native Needs
    • Professional Services/Traditional
    • Professional Services/Cloud-Native
  • Use Cases
    • Agile Applications
    • Traditional/Legacy Applications
    • Strategic Cloud Transformation
    • Enabling the Customer to Act as a Cloud Broker
    • Professional Services With Guided Support
  • Vendors Added and Dropped
    • Added
    • Dropped

Inclusion Criteria

  • Critical Capabilities Rating

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