Gartner Research

How to Defend Against the Threat of RPA

Published: 26 April 2019

ID: G00383423

Analyst(s): Cathy Tornbohm , Arthur Villa

Summary

RPA represents a threat to any provider that offers primarily rule-based workflow automation. To defend against RPA, technology general managers must enhance their solutions with best-practice workflows and integrated machine learning capabilities, as well as educate buyers on the weaknesses of RPA.

Table Of Contents

Analysis

  • Develop Industry Best-Practice Workflows Enhanced by Integrated ML Capabilities
  • Educate Buyers on the Weaknesses of RPA Versus Your Dedicated Solution
  • Understand the RPA Threat, and Defend Your Market

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