Gartner Research

Market Definitions and Methodology Guide: Enterprise Communications Services

Published: 26 April 2019

ID: G00384242

Analyst(s): Lisa Unden-Farboud , Grigory Betskov , Susanna Silvennoinen


This document is a guide to understanding Gartner’s definitions and methodology behind our Enterprise Communications Services Forecast.

Table Of Contents

What You Need to Know


Notable Changes


  • Influencing Factors
    • Demand
    • Supply


  • Key Forecast Metrics
  • Compound Annual Growth Rate
  • Currency Exchange Rates

High-Level Definitions and Segmentation

  • Market Definitions
    • Enterprise Fixed Data Services
    • Enterprise Fixed Voice Services
    • Enterprise Mobile Services
  • Geographic Coverage and Segmentation

Frequently Asked Questions

Gartner Recommended Reading

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