Published: 29 April 2019
Supply chains are increasingly looking to new forms of collaboration to drive both the customer experience and cost efficiency. Chinese online giant JD.com is embracing this concept through an innovative new collaboration with Walmart China. Together they are delivering a deeply integrated shopping experience for consumers across their respective businesses, ranging from shared coupons and vouchers to shared real-time inventory, cost-to-serve data and delivery platforms. In this webinar JD.com’s Deamon Wei digs into the details of how this collaboration has evolved, what key elements of the supply chain they have focused on for integration and how this has enhanced the shopping experience of their respective consumers.
©2021 Gartner, Inc. and/or its affiliates.
All rights reserved.
Gartner is a registered trademark of Gartner, Inc. and its affiliates.
This publication may not be reproduced or distributed in any form without Gartner’s prior written permission.
It consists of the opinions of Gartner’s research organization, which should not be construed as statements of fact.
While the information contained in this publication has been obtained from sources believed to be reliable, Gartner disclaims all warranties as to the accuracy, completeness or adequacy of such information.
Although Gartner research may address legal and financial issues, Gartner does not provide legal or investment advice and its research should not be construed or used as such.
Your access and use of this publication are governed by Gartner’s Usage Policy.
Gartner prides itself on its reputation for independence and objectivity.
Its research is produced independently by its research organization without input or influence from any third party.
For further information, see
Guiding Principles on Independence and Objectivity.