Gartner Research

Video: JD.com and Walmart Supply Chain Innovation Cooperation

Published: 29 April 2019

ID: G00402094

Analyst(s): Thomas O'Connor, Michael Uskert, Supply Chain Community Contributors, Kiran Bains

Summary

Supply chains are increasingly looking to new forms of collaboration to drive both the customer experience and cost efficiency. Chinese online giant JD.com is embracing this concept through an innovative new collaboration with Walmart China. Together they are delivering a deeply integrated shopping experience for consumers across their respective businesses, ranging from shared coupons and vouchers to shared real-time inventory, cost-to-serve data and delivery platforms. In this webinar JD.com’s Deamon Wei digs into the details of how this collaboration has evolved, what key elements of the supply chain they have focused on for integration and how this has enhanced the shopping experience of their respective consumers.

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