Gartner Research

The Journey to Supplier Relationship Management Success: Step 2 — Internal Stakeholder Alignment

Published: 30 April 2019

ID: G00385585

Analyst(s): Miguel Cossio


Lack of internal stakeholder engagement and support is the No. 1 reason SRM programs fail. Sourcing and procurement leaders can use this research to successfully engage their internal stakeholders, communicate the business case for SRM and set up an inclusive SRM governance structure.

Table Of Contents
  • Key Challenges



  • Build a Business Case for SRM to Get Internal Stakeholder Buy-In
  • Create a Cross-Functional SRM Governance Team
    • Steering Committee
    • Center of Excellence
    • Core Team
  • Finalize the List of Suppliers to Include in the SRM Program

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