Gartner Research

Overcoming the Insourcing Barrier When Selling IT Services for Tech CEOs

Published: 30 April 2019

ID: G00385383

Analyst(s): Helen Huntley


Tech CEOs need to know how to overcome insourcing bias when an enterprise prospect is considering outsourcing but still seems tied to in-house legacy delivery in the sales cycle. Helping a client understand the challenges for internal versus external delivery is often a way to win the deal.

Table Of Contents
  • Key Challenges



  • Help Clients Truly Understand All the Risks of Insourcing
  • Often Overlooked Considerations That Tech CEOs Should Emphasize
    • Technology
    • Service Quality
  • Conclusion

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