Gartner Research

Market Share Analysis: Implementation Services, Worldwide, 2018

Published: 30 April 2019

ID: G00383071

Analyst(s): Susanne Matson , Twiggy Lo , Dean Blackmore


Implementation services grew 6.8% in 2018 as digital business projects converted from POCs and consulting projects into implementation work. TSPs should improve advisory expertise, build digital technology competency and focus on business outcomes to win implementation service market share.

Table Of Contents
  • Key Market Findings
  • Vendor Performance Highlights

Market Share Data

Overall Market Segment Performance Analysis

  • Shifting From the Traditional to the New
  • Cloud Drives Growth
  • Shorter, Faster Engagements

Top Vendors Analyzed

  • Accenture
  • IBM
  • Capgemini
  • Fujitsu
  • Hitachi
  • TCS
  • DXC Technology
  • Cognizant
  • NEC

Other Notable Vendors

Mergers and Acquisitions

Gartner Recommended Reading

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