Gartner Research

Overcoming Digital Business I&T Operating Model Challenges — Part 2

Published: 01 May 2019

ID: G00389584

Analyst(s): Donna Scott , Owen Chen


CEOs expect CIOs to overcome I&T operating model roadblocks to deliver their digital business strategy. This research extends our Part 1 analysis to two additional I&T operating model challenges to strategy execution — ways of working and governance. We provide advice on how CIOs can overcome them.

Table Of Contents
  • Key Challenges



  • Embrace New Ways of Working, Including Bimodal Mode 2 Practices and the Product Model
  • Align the Enterprise Governance Approach for Digital Business

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