Gartner Research

Adapt Your Insurance I&T Operating Model to Successfully Execute a Digital Business Strategy

Published: 02 May 2019

ID: G00388099

Analyst(s): Richard Natale

Summary

Life and P&C insurance CIOs still believe their IT departments are cost centers and that it’s not necessary to change the I&T operating model. But insurance business models are changing. CIOs must adapt their I&T operating models to support digital business with agility, speed and innovation.

Table Of Contents

Analysis

  • A Big Gap Exists Between CIO Digital Leadership Aspirations and the Reality of IT’s Contribution to Business Transformation
    • Recommendations
  • Map the Right I&T Operating Model Optimization Pattern to Your Insurance Scenario

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