Gartner Research

AI and the Workforce of the Future

Published: 01 May 2019

ID: G00708047

Analyst(s): CIO Research Team


Overall, AI will not eliminate jobs, but it will change the skills needed to do them. As AI impacts demand for certain skills, functional leaders must adapt their workforce plans to build the social-creative and digital dexterity skills needed for the future.

Table Of Contents

Anxiety About AI

AI Capabilities

AI Surprises

Examples of Displaced Roles

Examples of Unchanged Roles

Future Net Job Creator

Changes in Required Skills

Skill-Focused Model

Changes in Skill Demand

Potential Impact of AI on the Most In-Demand Roles

Next Steps for Functional Leaders


About This Research


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