Gartner Research

How CSP CIOs Can Partner With Their Product Managers to Exploit Blockchain

Published: 06 May 2019

ID: G00390334

Analyst(s): Martin Reynolds , Monica Zlotogorski , Dale Kutnick


Blockchain offers many opportunities for CSPs, but requires development, deployment and support skills more aligned with IT revenue enablers than traditional carrier technology talent. CSP CIOs should engage product managers to better exploit blockchain opportunities.

Table Of Contents
  • Key Challenges



  • Change Your Approach to Blockchain
    • Blockchain as Business Model Platform
  • Change the Way You See Other CSPs as Competition
  • Focus on Solutions That Create New Opportunities in the Customer Base
    • Data Protection Means Brand Protection
  • Leverage IT Skills to Support Disparate Systems

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