Gartner Research

Imperatives for Cloud Service Product Managers in 2019

Published: 06 May 2019

ID: G00388989

Analyst(s): Tao Wu , Sid Nag , Ed Anderson , David Ackerman


The market for cloud services is shifting. The early adopter period is over. Mainstream cloud adoption requires new capabilities in cloud services and related IT services. Gartner identifies six imperatives for product managers focused on building cloud service offerings to succeed in cloud markets.

Table Of Contents


  • Introduction
  • Cloud Market Trends Mandate Six Imperatives for Cloud Service Product Managers
  • Six Key Trends and Imperatives for Product Managers Building Cloud Service Offerings
    • 1. Cloud Adoption Has Become Mainstream
    • Cloud Service Product Manager Imperative: Deliver Cloud-Native Design and Operations
    • 2. Bimodal Patterns of Cloud Adoption Are Increasing
    • Cloud Service Product Manager Imperative: Support Bimodal Cloud Adoption Patterns
    • 3. IT Service Providers Are Growing in Influence
    • Cloud Service Product Manager Imperative: Complement Cloud Offerings With Cloud Managed Services
    • 4. The Shortage of Cloud Skills Became a Key Factor in Cloud Success
    • Cloud Service Product Manager Imperative: Build a Next-Generation Ecosystem of Partners
    • 5. Multicloud Is Now the Norm
    • Cloud Service Product Manager Imperative: Embrace Multicloud Architecture and Services
    • 6. Cloud-Enhanced Services Drive Cloud Decisions
    • Cloud Service Product Manager Imperative: Innovate Next-Generation, Cloud-Based Solutions

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