Gartner Research

Cloud Office Deployments Require Governance of Applications, People and Content

Published: 07 May 2019

ID: G00383366

Analyst(s): Joe Mariano, Jeffrey Mann

Summary

Governance issues typically loom large for organizations moving to one of the two main cloud office platforms: Google G Suite or Microsoft Office 365. To manage change, application leaders must create a governance team with both technical and nontechnical roles headed by a release coordinator.

Table Of Contents
  • Key Challenges

Introduction

Analysis

  • Establish New Cloud Office Roles and Adopt New Change Management Processes
    • Recommendations
  • Engage Employees to Educate Them on How to Safely Use Cloud Office Services
    • Recommendations
  • Establish/Reinvigorate High-Level Content Governance and Implement More Granular Governance
    • Recommendations

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