Gartner Research

CIOs: Use a Grassroots Approach to Redesign the Enterprise Operating Model for Digital Business

Published: 07 May 2019

ID: G00383647

Analyst(s): Janelle Hill


Enterprise business operations in most not-born-digital entities won’t sustain the pace of change, adaptability and scale required for digital business. A value-optimized information and technology operating model can help CIOs redesign enterprise business operations for digital business at scale.

Table Of Contents
  • Key Challenges



  • Transform the IT Organization to a Value-Optimized I&T Operating Model
  • Pilot Your Value-Optimized Model With One Business Unit
    • Support Digital Product Teams With a Flatter, Matrixed Organizational Structure
  • Expand Your Value-Optimized I&T Operating Model to Additional Business Areas
  • Establish Rules of Engagement for the Enterprise

Case Study

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