Published: 08 May 2019
ID: G00389515
Analyst(s): Jessica Ekholm, Ben Lee
Through 2021, organizations must elevate the customer experience to being as important as pricing and the product. Application leaders should follow five steps, including formulating the CX strategy and choosing the most suitable AI solution, to get faster, real-time understanding of customers.
主要挑战
建议
5 Steps to Understand Customers More Efficiently Through AI
Introduction
Analysis
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