Gartner Research

How Automotive Retail’s IT Problem Shows a Path Toward a Decentralized Software Strategy

Published: 08 May 2019

ID: G00377888

Analyst(s): Michael Ramsey


Automotive retailers face unique challenges related to their primary software platforms. Using this report, automotive retail CIOs can see how to abandon the single platform in exchange for a menu of best-in-class vendors that connect with one another.

Table Of Contents
  • Impacts


Impacts and Recommendations

  • Business Model Disruption Is Driving a Need for Better IT in Auto Retail
  • A Few DMS Vendors Dominate the Landscape and Make Tech Advances Difficult
  • DMSs Create Extreme Vendor Lock-In

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