Gartner Research

Fight Unsecure Employee Behaviors by Fixing Your Risk Culture

Published: 09 May 2019

ID: G00369464

Analyst(s): Srinath Sampath


Even though most information security programs heavily focus on technology solutions, unsecure employee behavior remains a top cause of cyberbreaches and regulatory violations. CIOs need to make sustainable changes to the real root cause driver of employee behaviors — the underlying risk culture.

Table Of Contents
  • Key Challenges


  • How Employee Mindsets (and Therefore Their Behaviors) Get Influenced


  • Assess Your Organization’s Risk Culture Dimensions Using Gartner’s PRISM Model
    • Purpose — Why We Do the Things We Do
    • Rituals — How We Do the Things We Do
    • Identity — Who We Think We Are in Relation to Others
    • Support — How We Help Each Other to Succeed
    • Merit — What We Value and Pay Attention To
  • Use Culture Hacks to Create Immediately Visible Changes
  • Proactively Shape the Elements of Risk and Security Culture That Employees Interact With Daily
    • Tone From the Top
    • Accountability
    • Awareness Training
  • Include a People-Centric Security Strategy as Part of the Organization’s Security Program
  • From Bolt-On to Built-In Security

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