Gartner Research

Survey Analysis: Healthcare Providers Must Modernize to Transform

Published: 17 May 2019

ID: G00387720

Analyst(s): Bryan Cole


Gartner’s study finds that healthcare providers have made significant progress in legacy modernization. Healthcare business drivers compel CIOs to redouble their modernization efforts to deliver transformative digital health outcomes to patients.

Table Of Contents

Survey Objective

  • Providers’ Legacy Modernization Is Well Underway
  • Healthcare Business Drivers Push Legacy Modernization Progress

Data Insights

  • Providers’ Modernization Plans and Progress Are Diverse
    • What IT Systems Are Providers Modernizing?
    • How Old Are Providers’ Legacy IT Systems?
    • How Are Providers Modernizing?
    • Why Are Providers Modernizing?
  • Major Legacy Modernization Projects Will Continue, With an Ongoing Emphasis on Digital Business Enablement
    • Modernization Budget Funding Has Been a Constraint, but CIOs Are Optimistic About Future Spending
    • Fewer Healthcare Providers Are Modernizing ERP, but Their Approach More Commonly Involves Major Replacements
    • Providers See Their EHRs as Important to Becoming a Digital Business and More
  • Recommendations: CIOs Must Both Accelerate Modernization and Enable Transformation
    • Adapt to Fast-Changing Healthcare Business Models
    • Innovate and Transform
  • Methodology

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