Gartner Research

Supply Chain Transformation Guide

Published: 17 May 2019

ID: G00384055

Analyst(s): Michael Dominy


CSCOs driving transformational programs to optimize end-to-end supply chain performance need vision, leadership and tenacity. They also need roadmaps, best practices and real-world examples to make the vision a reality. Use this research to plan and execute a supply chain transformation.

Table Of Contents


  • Supply Chain and Demand-Driven Transformation
  • How Do We Transform?

Research Highlights

  • Secure Executive Support and Involvement
    • Use These Gartner Initiatives to Help Gain Executive Support and Involvement
    • Use Research Examples of Best-in-Class Supply Chains to Support Your Case
  • Align With the Business and Operating Model
    • Define Future-State Supply Chain Capabilities
  • Assess Current Supply Chain Performance
    • Quantitative Benchmarking
    • Qualitative Benchmarking — Aggregate Supply Chain Capabilities and Maturity
  • Build and Execute Roadmaps
  • Navigate the Change
  • Appendix: Qualitative Benchmarking — Maturity Models for Functional and Enabling Capabilities
    • Planning
    • Manufacturing
    • Logistics and Fulfillment
    • Quality
    • Procurement

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