Gartner Research

How to Successfully Implement API Management

Published: 17 May 2019

ID: G00370408

Analyst(s): Matt Brasier, Kevin Matheny


APIs are fundamental to digital business; however, exposing API endpoints without protection, monitoring or analytics creates risk and limits value. Application technical professionals responsible for publishing APIs must implement an API management solution to provide these essential capabilities.

Table Of Contents

Problem Statement

The Gartner Approach

The Guidance Framework

  • Prework
    • Understand Your Organization’s Goals for APIs and API Management
    • Select API Management Technologies and Conduct POCs
    • Locate or Define API Design Guidelines
  • Step 1: Identify the Success Criteria for Your Implementation
    • Determine the Scope of Your Responsibilities
    • Determine the Developer Communities You Are Serving
    • Determine the User Roles You Must Support
    • Will You Need to Monetize Your APIs?
  • Step 2: Define Strategies and Implement Processes
    • Determine How You Will Package APIs
    • Determine Your Security, Identity and Access Management Strategy
    • Implement Support and Escalation Procedures
  • Step 3: Define Your Target Architecture
    • Define the Types of API Gateway You Will Need
    • Determine How You Will Handle API Mediation
    • Map Your Deployment Architecture
  • Step 4: Provision and Configure the Platform
    • 1. Provision the Core Components of the Platform
    • 2. Implement IAM and Security
    • 3. Import or Create Users
    • 4. Configure API Packages
    • 5. Import APIs and Documentation
    • 6a. Configure Endpoint Protection Capabilities
    • 6b. Implement API Mediation
    • 6c. Implement Monetization
    • 6d. Configure Analytics and Reporting
    • 7. Launch the Platform
  • Follow-up: Operate and Evolve the Platform

Risks and Pitfalls

  • Risk: Pressure to Begin Implementation Immediately
  • Risk: Analysis Paralysis
  • Risk: API Developers Reject the Platform
  • Risk: Changing Expectations
  • Pitfall: Treating API Support as an Operations Problem
  • Pitfall: Out-of-Date Documentation Creates Consumer Frustration
  • Related Guidance

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